WE GO ABOVE AND BEYOND - THIS IS OUR COMMITMENT TO YOU
With the technologies available today many home buyers think they can find a home online and buy directly from the seller. Who needs a buyer’s agent anyway? The answer is EVERYONE who wants to ensure their interests are being protected and they have all the facts before they buy.
At The Moore Group, we understand that buying a home can be complex and stressful, especially if you are a first time buyer. That's why we work hard to make the PROCESS as smooth and stress-free as possible. Finding the perfect home that meets your needs and fits your budget is just the tip of the iceberg. The real value of a Real Estate Consultant begins after the home is identified. Researching comps, establishing value, preparing and negotiating contracts, researching permits, orchestrating and negotiating inspections, keeping the lender on task, closely following the closing process through to the day we deliver the keys.
Below is a list of over 100 things we do on behalf of our buyers to protect their interests. Our goal is to provide you with the HIGHEST LEVEL OF SERVICE and earn your trust. Our past buyers will tell you why they recommend us to their family and friends.
BUILDING A RELATIONSHIP WITH OUR BUYERS
- Schedule time to meet new buyers
- Prepare Buyer's Guide & Presentation
- Explain What You Do For Buyers as a Realtor
- Inform Buyer's of Working Relationship Options Based on State Law, the REALTOR Code of Ethics, MLS Requirements and the Broker's Business Policies
- Meet with Buyers to Discuss their goals
- Explain Buyer & Seller Agency Relationships
- Explain Our Company's Value to Buyers
- After Ensuring Buyer Understands What We Do For Them, How We Work and the Benefits to Them, Obtain Signatures on the Buyer Representation Agreement.
- Gather Needs and Wants of Their Next Home
- 40 Questions to Consider
- Understand Buyer's Goals and Make a Plan
EDUCATION
- Educate Buyers About Local Neighborhoods
- Provide Overview of Current Market Conditions
- Explain School Districts Effect on Home Values
- Explain Use of Recording Devices During Showings
- Inform Buyer That You Will Always Disclose All Known Material Defects
- Explain Home Inspection Process
- Educate Buyers on Sales Contract Options
- Explain How Compensation is Paid, Who Pays it and What Buyer's Options Are
- Provide Updated Housing Market Data to Buyers
- Explain Home Warranty Options
- Discuss Home Owner's Associations
- Explain CDD Communities
- Discuss Transferable Warranties
- Create Practice Offer to Help Buyers Prepare
- Discuss Multiple Offer Situations
- Explain Strategies such as Escalation Clause to Maintain a Competitive Offer
FINANCING
- Understand Buyer's Budget and Financial Concerns
- Discuss Different Types of Financing Options
- Provide Quality Lender Resources
- Obtain Pre-Approval Letter from Their Lender
- Obtain Proof of Funds for Cash Buyers
- Discuss Earnest Money Deposits
- Discuss Foreclosures and Shortfalls
- Instruct Buyer on Safeguards for Wire Transfers
- Explain Property Appraisal Process
- Reassure Buyer That Personal Information Will Remain Confidential
THE SEARCH
- Create Internal File for Buyers Records and Communications
- Create a Search Portal Specific to Their Needs
- Set Up Automated Email Alert System Through MLS that Notifies Buyer of Potential Properties
- Educate Buyers on How Best to Utilize the Search Portal
- Send Buyers Homes With Their Criteria
- Start Showing Buyers Homes They Request
- Schedule and Organize All Showings
- Gather Showing Instructions for Each Listing
- Send Showing Schedule to Buyers
- Preview Showing Route
- Gather Gate Codes and Access Information
- Show Up Early and Prepare First Showing
- Look For Possible Repair Issues While Showing
- Gather Buyer Feedback After Each Showing
- Update Buyers When New Homes Hit the Market
- Network with Other Agents to Source Properties not yet in MLS
- Contact Homeowners in Focus Area to See If They Are Considering Selling
- Share Knowledge & Insight About Homes and Communities
- Guide Buyers Through Their Emotional Journey
- Listen & Learn From Buyers At Each Showing
- Keep Records of All Showings
- Update Listing Agents with Buyer's Feedback
- Update Buyers on Any Price Drops
- Collect and Share Pertinent Data on Values, Taxes, Utility Costs and Other Carrying Costs
- FIND THE RIGHT HOME FOR BUYER
PREPARE AND NEGOTIATE THE OFFER
- Prepare Buyer to Have the Most Attractive Offer in the Current Marketplace
- Prepare a Comparative Market Analysis in Advance of Making an Offer
- Prepare Sales Contract When Buyers are Ready
- Explain Common Contract Contingencies, and Include Approved Protective Clauses in the Purchase Offer
- Determine Property Inclusions & Exclusions
- Determine Need for Lead-Based Paint Disclosure
- Update Buyer's Pre-Approval Letter
- Obtain Proof of Funds for Cash Buyer
- Discuss Loan Financing Deadlines
- Choose a Closing Date
- Verify Listing Data is Correct
- Verify Any Existing Lease Agreements
- Review Comps With Buyers To Determine Value
- Obtain Copy of Seller's Disclosure for Buyers
- Check County Records for Open Permits or Unpermitted Improvements
- Ensure All Proper Disclosures are Part of Offer
- Review Seller's Property Disclosure with Buyer
- Recommend Optional Contingencies and Explain the Pros and Cons of Using Them
- Prepare & Submit Buyer's Offer to Listing Agent
- Prepare Strategy to Negotiate Buyer's Offer With Listing Agent to Arrive at the Best Price and Terms
UNDER CONTRACT - THIS IS WHEN THE REAL WORK BEGINS
- Execute A Sales Contract & Disclosures
- Once Fully Under Contract, Send Contract to Title Company
- Deliver Copies of Contract/Addendums to Buyers
- Obtain Copies of Condo/HOA Governing Documents
- Keep Track of All Copes/Files Internally for 5 years
- Coordinate Earnest Money Drop Off
- Have Title Company Assist Buyer with Wire Instructions
- Deliver Copies of Contract to Mortgage Lender
- Assist Buyer with HOA/Condo Purchase Application
- Guide Buyer on Meeting All Contract Deadlines
THE INSPECTION
- Review and Discuss Home Inspection Process and Strategy to Negotiate Repair Requests with Buyers
- Identify What Inspections Buyer Wants to Perform
- Schedule Inspection
- Meet Inspector At The Property
- Review Home Inspection with Buyers
- Prepare Buyer's Inspection Election to Seller
- Negotiate Inspection Objections
- Get All Agreed Upon Repair Items in Writing
- Confirm Repairs Have Been Made by Seller Prior to Closing
- Perform Final Walk-Through With Buyers
- If Repairs Are Not Made Negotiate Escrow Holdback at Closing
THE CLOSING PROCESS
- Check In With Lender to Verify Loan Status
- Check on The Appraisal Date
- Assist Buyer in Reviewing Appraisal Report
- Negotiate Any Unsatisfactory Appraisals
- Explain Flood and Title Insurance to Buyer
- Ensure Survey is Ordered if Needed
- Check In on Association Approval
- Coordinate Closing Times & Location
- Verify Title Company Has Everything Needed
- Receive & Review Preliminary Closing Document for Accuracy
- Remind Buyers to Schedule Utilities
- Make Sure All Parties Are Notified of Closing Times
- Solve Any Title Problems Before Closing
- Review Closing Figures With Buyers
- Resolve Any Last Minute Issues
- Confirm Clear-To-Close with Lender
- Inform Buyer of What They Need to Bring to Closing
- Confirm Closing Location, Date and Time with Buyer and Title Company
- Attend Closing With Buyers
- Provide Home Warranty Paperwork
- Make Sure All Documents Are Fully Signed
AFTER THE CLOSING
- Give Keys and Accessories to Buyers
- Educate Buyers About Homesteading and Florida Save Our Home Act
- Educate Buyers on Importance of Homewatch While Not in Residence
- Send Copy of Closing Statement to Buyer At Beginning of Next Tax Year
- Close Out Buyer's File with Brokerage
- Follow Up With Homeowner